Terms and Conditions

Last updated: 18 May 2026

These Terms and Conditions govern the use of services provided by Amberd Hotel. By using the hotel’s services, you agree to the terms set out below.

1. Reservations

A reservation is considered confirmed only after receiving confirmation from the hotel.
The hotel reserves the right to refuse or cancel reservations in exceptional cases.
Guests are required to provide accurate and complete information during the booking process.

2. Check-in and check-out

Check-in time: 14:00
Check-out time: 12:00

Early check-in or late check-out is available only upon prior agreement and may be subject to an additional fee.

3. Payments

Service prices are indicated in Armenian Drams (AMD).
The hotel may require a deposit or full payment prior to arrival.
Payments can be made in cash, by bank card, or via other available methods.

4. Cancellation policy

Cancellation terms may vary depending on the selected room or rate plan.
Failure to cancel on time may result in a penalty or the charge of one night’s stay.

5. Guest responsibilities

Guests are required to:

Maintain hotel property
Respect public order
Avoid disturbing other guests
Not use rooms for illegal purposes

Any damage caused to hotel property must be compensated.

6. Prohibited actions

The following are prohibited within the hotel premises:

Smoking in non-designated areas
Use of illegal substances
Excessive noise
Dangerous or harmful actions

7. Limitation of liability

The hotel is not responsible for loss, theft, or damage of guests’ personal belongings, except in cases provided by law.
The hotel is not responsible for issues caused by force majeure events.

8. Personal data

Guest personal data is processed in accordance with our Privacy Policy.

9. Changes

The hotel reserves the right to amend these Terms and Conditions at any time. The updated version is published on the official website or available at the reception.

10. Governing law

These Terms are governed by the laws of the Republic of Armenia.

11. Contact information

Hotel: Amberd Hotel
Address: Armenia, Aragatsotn, Antarut 1/36
Phone: +374 12 707 777
Email: [email protected]